The Palmerston Railway Heritage Museum exists today because of the effort and dedication of community volunteers and concerned citizens. Volunteers play a vital role in the maintenance and operation of the Museum, related rolling stock and buildings. Volunteers also assist guests with research and genealogy requests. In addition, volunteers assist as required with special events, which help raise much needed funds to operate the Museum. Without the support and commitment of community volunteers, the Palmerston Railway Heritage Museum would not be able to operate.